Terms and conditions

SHIPPING

WE SHIP IN- AND OUTSIDE OF THE NETHERLANDS. THERE IS A LIST IN YOUR CART WHERE YOU CAN CHECK WHAT YOUR SHIPPINGCOST WOULD BE.

WE WILL TRY AND SHIP YOUR ORDER AS FAST AS WE CAN. YOU WILL BE SENT AN EMAIL WHEN YOU PLACE THE ORDER. AND ANOTHER WHEN YOUR PACKAGE IS ON IT’S WAY, INCLUDING A TRACK&TRACE NUMBER. ALL PACKAGES ARE SENT WITH TRACK&TRACE NUMBER.

AFTER SENDING, YOUR PACKAGE IS MOST LIKELY TO TAKE 2-9 WORKDAYS TO GET TO YOU WITHIN EUROPE, AND 5-16 WORKDAYS OUTSIDE OF EUROPE. KEEP IN MIND, BECAUSE WE WORK WITH THIRD PARTIES TO SEND YOUR ORDER, WE CANNOT GUARANTEE 100% YOUR ORDER WILL BE THERE WITHIN THE ESTIMATED DAYS. WE WILL ALWAYS TRY TO HELP YOU WHEN SOMETHING GOES WRONG WITH SHIPPING,BUT CLAIMS FOR LATE DELIVERIES ARE NOT ACCEPTED.

ALL PRICES ARE STATED IN EURO. 

CUSTOMS

THESE ARE COSTS THAT CUSTOMS MAY CHARGE YOU WHEN SHIPPING ABROAD, DEPENDING ON THE VALUE OF YOUR PACKAGE. THESE ARE COSTS THAT FALL ONTO THE CUSTOMER, UNFORTUNATELY WE CANNOT DO ANYTHING ABOUT THESE COSTS.

COVID 19 SHIPPING INFORMATION

WE DELIVER WORLDWIDE, AT THIS POINT DELIVERIES TO SOME COUNTRIES WILL TAKE LONGER THAN USUAL.

RETURNS

RETURNING ITEMS IS POSSIBLE, ALL COSTS ARE FOR THE CUSTOMER. WHEN THE ITEM IS DAMAGED, THERE WILL BE A CUT ON THE TOTAL RETURN COSTS OF AT LEAST 50%.